Faq

Yes, we provide a lock with every rental. The new, unopened lock will be inside your unit. Please keep track of keys because 24/7 Self Storage cannot open this lock.

We offer a range of storage unit sizes, including small, medium, large, and extra-large units. Our sizes typically range from 10’x10′ to 14’x50′.

Yes, we offer the option to reserve a storage unit in advance. Simply visit our website to check availability and make a reservation.

Our minimum rental period is 30 days, ensuring flexibility to accommodate your storage needs.

You can access your storage unit 24 hours a day, 7 days a week. Our full access hours are designed to provide convenience.

Yes, your security is our top priority. Our facility is equipped with perimeter fencing, CCTV cameras, and dual gate-controlled access systems.

We do not have climate-controlled storage units. However, our shop rentals have heat and can be rented as needed.

We do not have a retail store at our facility. However, we provide a lock for each rental.

While there may be certain restrictions on hazardous materials or items prohibited by law, generally, our storage units can accommodate a wide range of items, including furniture, appliances, documents, and personal belongings.

We offer various payment options for your convenience, including online payment through our secure portal. You can also choose to pay via mail with a check.

We occasionally offer discounts and promotions. Please contact our facility or check our website to learn about any current offers for long-term rentals or referrals.

If you find that your current storage unit no longer meets your needs, we will do our best to accommodate your request for a different-size unit based on availability.

In certain cases, we may be able to accommodate transfers to a different storage unit within our facility. Please contact our facility manager to discuss the options available to you.

We do not provide insurance coverage for stored items; we highly recommend obtaining insurance to protect your belongings. You may purchase self-storage insurance with our optional tenant insurance coverage.

Yes, we offer storage solutions for vehicles, including cars, motorcycles, boats, and RVs. Our facility has enclosed units for vehicle storage.

For the safety and well-being of our customers and the facility, certain items are prohibited from storage. These may include perishable items, flammable materials, firearms, illegal substances, and hazardous materials. Please refer to our rental agreement or speak with our facility manager for a comprehensive list of prohibited items.

Yes, you can authorize additional individuals to access your storage unit. Please provide their information and ensure they have a valid photo ID when accessing the unit.

We strive to maintain transparent pricing with no hidden fees. However, it’s important to review our rental agreement to understand any applicable fees, such as late payment fees or fees for lost keys or access codes.

In case of lost access codes or keys, please notify our facility manager immediately. Depending on the situation, there may be a replacement fee for access codes or keys.

To terminate your storage rental agreement, simply provide us with a written notice 30 days prior to moving out. Please consult our rental agreement or contact our facility manager for specific instructions on the termination process.

Unfortunately, offices require at least a one-year lease and must be done in person.

Yes, we have already been approved by the city zoning department. We are able to get your zoning form signed quickly.

Yes, or office rent includes electricity, heat, water, high-speed internet, lawn and snow maintenance, and real estate taxes.